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Asuransi Jasindo ready to compete through best services for Indonesian Workers Insurance

Source : Bisnis Indonesia.

The minister of Manpower and Transmigration Erman Suparno is planning to have more consortiums of Indonesian Workers Insurance following results of the internal evaluation of Manpower and Transmigration Department (Depnakertrans) and the recommendations of Business Competition Supervision Commission. The Indonesian Workers Insurance Consortium has become a polemic since the Minister of Manpower and Transmigration appointed Jasindo Consortium on 21st July 2006. And how does Jasindo Consortium respond to the polemic? Edi Subekti, President Director of PT. Asuransi Jasa Indonesia gave his comments to Bisnis, as quoted below:

How does Jasindo Consortium respond to the new Indonesian Workers Insurance Consortium to be formed by the Department of Manpower and Transmigration? Is that true that Jasindo is expecting an area-based arrangement?

When the new consortium is formed, we hope all parties will give their best service to our workers. When there are one or more consortiums, what we can do is merely improving our services and perform our utmost. We understand that an arrangement based on areas may not be acceptable to all parties, so we’ll just wait for a policy issued by Minister of Manpower and Transmigration on the division regarding zones or areas, and we’ll just get along with whatever regulations issued. In terms of zones, we see that different countries absorb different numbers of workers; take for example the Middle East which has been in need of a large number of workers, a lot more than other countries. This may be one of the considerations of the Department of Manpower and Transmigration in establishing their policy. As far as we are concerned, we are all prepared to compete through our best service.

We are a state-owned company which operates on good corporate governance standard that can be clearly noticed by everyone. And for one thing, it is the Indonesian Workers Service Provider, not the workers themselves who will choose which consortium they want to cooperate with.


How do you see the market potential for Indonesian workers insurance service next year?

Very good indeed, since the Minister of Manpower and Transmigration has issued a policy that encourages the opening of new markets for Indonesian workers in Europe and America and a number of other places, I’m quite optimistic there will be 800,000 to 1 million workers next year. The way we see it, we’ll just have to make sure we can perform our best services. We have indeed set our targets. We had reached Rp. 1.75 trillion up to September out of Rp. 2.27 trillion set for this year. Our target for 2007 is Rp. 2.4 trillion. As to Indonesian Workers Insurance, assuming 500,000 workers are sent out through one consortium, our target is Rp. 100 billion for Jasindo as head of consortium, and another Rp. 100 billion for the 6 members of consortium. Since there will be more consortiums in 2007, however, we accordingly shall have to revise our targets.

Up to now, how many claims and how much premium income have you received from the Indonesian Workers Insurance?

We started to issue insurance membership cards on 7th August, which was 14 days after the ministerial decree on Indonesian Workers Insurance was issued on 21st July. Since the 7th of August to date 284 claims have been filed including two death claims. 187 out of 284 claims, worth Rp. 275.42 million have been settled. Most of the claims arose because these workers were sent back home earlier than the time agreed upon in their contract, and this happened due to the inharmonious relationship between the workers and their masters. We have to pay their claims because their employment has been terminated. Other matters involving our workers to date have included assaults, tortures, accidents, deaths, sexual harassment and unpaid salaries. As to premiums obtained, the total number of Indonesian workers who have left the country so far is 194,975. This number multiply by Rp. 350,000 which is the premium for each worker who is in on job placement, while another 84,849 workers each pays Rp. 50,000 for pre-placement. Each worker pays Rp. 350,000 for job placement, and another Rp. 50,000 for post-placement is paid soon after they leave Indonesia for their new job overseas.

What can you tell us about the online systems imposed by the Minister of Manpower and Transmigration that the Indonesian Workers Insurance Consortium has to adhere to?

We have applied online system in at least 21 major cities in Indonesia wherein we also have offices. Accordingly , the name of the worker, and the responsible Indonesian Workers Service Provider, the country of placement, insurance policy holder card, and other data regarding Indonesian workers can be accessed via www.grasia-mu.com

It costs Rp. 3 billion for building the software of the system. The provinces of East Java, West Nusa Tenggara, and Riau don’t agree to Ministerial Decree which requires that each worker pay Rp. 400,000 for the premium, since they think the premium is too high, while the advantage is minimal. Your comments?

As we have already communicated to the public, we don’t base the premium for this type of insurance on the worker’s country of destination although the worker placed in Malaysia receives a lower salary that that placed in Singapore, for instance. If we breach the Ministerial decree, the workers provider and the Dept. of Manpower and Transmigration will then have to assume the responsibility for the worker’s protection.

We just found out that East Java has already participated in this insurance. Other provinces, including West Nusa Tenggara, has also followed East Java. We are now still working on Riau.


What endeavors have Jasindo and PT. Grasia Media Utama broker made to approach our workers?

PT. Grasia as broker company have not made any direct approach to Indonesian workers yet, but this company has communicated the issue to the workers providers, and they will then communicate it to the workers before the workers leave the country. We shall communicate directly with the workers through brochures we are going to send to the Indonesian embassy in the worker’s destination country, as they will have to go to the embassy for administration purpose, as well as to places where they usually hang out.

www.jasindo.co.id @ 09/11/2006

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